TERMS & CONDITIONS

This notice contains the terms and legal conditions that govern the web site, MAYDAYMARKET.COM. Users of MAYDAYMARKET.COM accept and agree to respect all the conditions included in this declaration. If Users do not accept these terms, we reserves the right to ask the Users to refrain from using the web site. The access and the use of the web site MAYDAYMARKET.COM are for personal use only. The visualization of the web site provides Clients with product information and the possibility to purchase merchandise.

PRIVACY

We understands that your privacy is important and ensures that information provided by you is collected and held in accordance with relevant Australian privacy law. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. Any information that we no longer require is destroyed. Personal information including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals. We do not collect or record any credit card details you may provide when purchasing products.

SHIPPING

Orders are shipped via Australia Post Express Post. We charge a flat rate of AUD$10.50 for all Australian shipments, and AUD$30 for international shipments.

• Deliveries are sent during normal business hours between Monday and Friday. Purchases made on Saturday and, Sunday and public holidays will be processed on the next business day.

• Delivery within Australia made via Express Post to metropolitan areas will usually arrive within 48 hours of dispatch to metropolitan areas. For regional areas, delivery is between 2 to 5 days.

Internationla deliveries may take longer depends on the destinations.

Please be advised that ‘Express Post’ is not considered registered post. Lost and stolen postage is not covered by insurance.

RETURNS

All items are thoroughly checked before sending and are packaged with care. Your satisfaction is our highest concern, so please take the time to familiarize yourself with the following:

Conditions of Return/Exchange:
Unless otherwise stated you may return any purchased item for refund or exchange within 7 days of the date of delivery. Items not received within the 7-day period will not be accepted. You must indicate your intention to exchange/return any garment within 7 days of the date of delivery either via email at enquires@maydaymarket.com or on 02 8072 9976. All deliveries come with a Return Application Form. In order to ensure a successful exchange/refund a Return Authorization Number (RA Number) must be obtained from us and be included on the form. Items not received with a Return Application Form and RA number will not be accepted and marked return to sender. Items must be in original condition and must not have been worn, altered or washed. All tags must remain in place.

Returning Goods: Please enclose
a) The completed Online Store Returns Form, including the RA Number where indicated, and

b) Your receipt (which comes with your purchase) and then return the goods to:
shop4022, level 4, Westfield Sydney,
188 Pitt Street, Sydney, NSW2000,
Australia

Once the items have been received they will undergo a quality review and once cleared, you will either receive your new items (for exchanges), or refund on the cost at purchase (excluding original shipping cost) directly to the credit card used for the purchase. You will receive email notification of this.

Important Information
Exchanges or returns will only be processed within the required 7-day period from date of delivery. No exchange on sale items. In the unlikely event that you receive an item that is faulty or damaged please contact us within the 7-day period at enquires@maydaymarket.com or on 02 8072 9976 and we will organize a replacement for you. If a replacement is unavailable you may choose another suitable item. If an item is faulty and there is no suitable replacement you may be refunded. We do not refund initial postage charges for goods returned (other than for faulty items). Items we exchange for you will be resent at our cost. Your own return postage costs are not refundable.

PRICING

Note that all product prices indicated and payments made on this Site are in Australian Dollar currency. All prices include GST. However, we offer you the possible converted amount in major currencies as your reference.

ENQUIRIES

For all the online enquiries, Please contact via email, enquires@maydaymarket.com or phone +61 2 8072 9976 between 10am to 6pm Monday-Sunday (AEST)